Introduction
Welcome to Floveyor, where innovation has met tradition since 1958. As a family-owned pioneer in aero-mechanical conveying technology, and masters of powder handling, we pride ourselves on our vibrant culture, flexible work arrangements, and our commitment to making a global impact.
With our machinery fueling industries from food to life sciences across over 52 countries, we offer an unparalleled opportunity to connect globally and make a meaningful difference.
We're looking for someone special to join our close-knit team. If you're eager to grow, contribute, and thrive in a company that values your unique skills and personality, you're in the right place.
The Role
You'll be the central point of contact for aftermarket sales & technical support, spare parts and freight coordination, supporting customers across the full lifecycle of their Floveyor equipment.
Working closely with our global channel partners, end users and all internal departments, you'll ensure every interaction reflects Floveyor's values and our reputation for world-class service.
Your Responsibilities Include
Managing aftermarket spare parts sales, pricing, quotations and proforma invoices
Interpreting customer and partner requirements and providing technical product advice
Processing purchase orders and coordinating accurate, timely fulfilment
Acting as Floveyor's main contact for freight forwarders and couriers, including rate negotiation, shipment tracking and performance reviews
Coordinating freight quotes, shipping documentation and commercial invoices
Supporting warranty claims and customer complaints, contributing to continuous improvement
Maintaining accurate CRM records and becoming a go-to CRM expert within the team
Proactively surveying customers and sharing insights to improve our products and service
About You
You're technically minded, organised and enjoy solving problems for customers. You're comfortable juggling priorities, taking initiative, and communicating clearly with people at all levels.
Australian work authorisation is required for this position.
You'll bring
Passion, exposure and experience dealing with capital equipment, spare parts or technical product sales
2–4 years' experience in technical sales, customer support or aftermarket roles
Experience using CRM/ERP systems, web based quoting tools and MS Office
Familiarity with our customers' core industries such as Food, Beverage, Chemicals, Battery Minerals, Building and/or Life Sciences
And you'll be someone who
Takes pride in quick, high-quality and accurate responses
Builds strong relationships and enjoys a bit of banter along the way
Stays calm and resilient when priorities compete
Learns quickly, follows process, and asks questions when needed
Lives and breathes teamwork, positivity and reliability
Wants to develop themselves
What's in it for you? Why Floveyor?
A competitive salary in a role where no two days are the same.
Flexible work environment: no shift or weekend work
Minimal travel: approx. 2 weeks per year within Australia
A family-owned, close-knit business where initiative and attitude are genuinely valued
Be part of a company who are purposefully growing in Australia, New Zealand, USA, Western Europe and India
How to Apply
If this role speaks to you, don't just send us your CV. Hit the Apply button and share a Cover Letter that tells us why you're excited about this opportunity and how you would contribute to our team and culture.
We're looking forward to hearing your story!