Associate, Payment Operations
Automic GroupAbout Us
Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations.
Today, over 1,400 ASX listed and unlisted clients trust Automic’s 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50%of IPOs and 70% of listed companies who have switched registries.
Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.
About the Role
We’re looking for a detail oriented and motivated Associate, Payment Operations to join our growing team. In this role, you’ll support the accurate, efficient and compliant processing of payments across our Company Registry and Fund Services businesses.
You’ll play a key role in managing end-to-end payment activities such as distributions, dividends and client payments, while ensuring exceptional service delivery and data integrity.
This role offers exposure to a broad range of internal and external stakeholders and is ideal for someone looking to build a strong foundation in financial services operations.
Key Responsibilities include:
- Manage end-to-end processing of distributions, dividends, and client payments
- Set up corporate actions, payment templates, and DRP issuance
- Support tax statement production, reconciliations, and ATO reporting
- Liaise with clients, custodians, and internal teams to ensure smooth outcomes
- Respond to payment-related queries and provide timely updates
- Monitor workflow queues (e.g. Jira) and manage priorities effectively
- Identify and mitigate operational risks
- Escalate exceptions and discrepancies where required
- Process replacement payments and manage payment exceptions
- Contribute to process improvements and standardisation initiatives
- Support the team during peak periods and collaborate on knowledge sharing
About you!
To be successful in this role, you will have:
- 1–3 years’ experience in payments, operations, or financial administration within a process-driven environment
- Strong attention to detail, with experience in transactional processing, reconciliations, or data handling
- Proven analytical and problem-solving skills, with the ability to manage competing priorities and meet deadlines
- Confident communicator with strong stakeholder engagement skills
- Experience in financial services (fund administration, registry, fintech, or banking), exposure to regulatory/compliance environments, and understanding of payment and reporting deadlines (desired)
- Familiarity with tools such as Jira or corporate banking platforms (desired)
Why join Automic:
You’ll be part of a team where operational excellence, collaboration, and continuous improvement are genuinely valued. This is an opportunity to deepen your expertise, contribute to meaningful outcomes, and grow your career within a high-performing, purpose-led fintech environment.
Key Benefits include:
- Hybrid working
- Professional career growth & development
- Supportive & fast paced environment
- Opportunity to grow with the business
If the above sounds like you, please apply for this exciting opportunity and be part of the growth journey with Automic!