Client Success and Operations Manager

Help Our Clients Succeed and Build Something Great While You’re at It

Join us at Markit, a leading international company that’s been simplifying and bringing transparency to IT purchasing for over 20 years. We’re proud to operate in 50 countries and to serve some of the world’s most respected Fortune 500 and Forbes Global 2000 companies.

We’re looking for a highly professional Client Success and Operations Manager to represent Markit in Australia and New Zealand.

This is not a typical support role — it’s an opportunity to combine client support, operations, and account development while contributing to Markit’s growth in the ANZ market. Think of it as a mix of customer success, account management, operations, business development, and country representation.

Your mission is to grow Markit’s business locally, support our valued clients, and act as our trusted representative on the ground in Australia and New Zealand.

This is a remote role with a full-time employment contract. However, you must be based in Australia, to actively grow the business by meeting with clients and distributors in person.

Job Requirements

• Minimum 5 years of consistent experience in customer-facing roles
• Fluent spoken and written English
• Strong ability to work independently, take initiative, and manage diverse responsibilities
• Excellent communication, organization, and relationship-building skills
• Interest in the IT industry

Strong advantage:

• Experience in IT hardware procurement and/or IT Sales
• Experience working with international clients

Job Responsibilities

• Act as the single point of contact for Markit’s operations in Australia and New Zealand
• Deliver high-quality client support, from order processing to issue resolution and warranty handling
• Build and maintain strong, long-term client relationships
• Identify growth opportunities within existing accounts and support business expansion
• Learn and master our internal sales platform and back-office systems
• Coordinate with international teams to ensure seamless operations
• Represent Markit locally, setting the standard for service excellence and professionalism

What We Offer

• Join us as our local representative, working closely under the mentorship of our experienced global leaders
• Follow a proven path to success, with all the tools you need to make the right decisions and nurture your market within our friendly community
• A collaborative, forward-thinking global team that values professionalism, transparency, loyalty, and kindness
• Career growth opportunities within a dynamic, global IT industry
• A meaningful role where you take ownership of specific, key projects that help us all succeed together

Sounds Like You?

Send over your CV in English and tell us why you are excited to take on this challenge. We’re looking for someone who is ambitious, capable, and eager to make their mark.

JOIN 200 OTHER MARKITEERS

To innovate. To execute excellence. To make an impact. To celebrate. To lead locally and collaborate globally.