Customer Success Lead (Founding Team)

🚀 Customer Success Lead @ CareGP

We’re building the future of healthcare - enabling the first generation of superintelligent healthcare providers.

Backed by Blackbird & Startmate, CareGP is one of the fastest-growing AI companies in the Primary Care space.

👨‍💻 The role

Work directly with the CEO & Founder to own customer success end-to-end — onboarding, retention, expansion, and outcomes.

⚡ Why this is exciting

• Frontline of AI in healthcare (real impact, not hype)
• Build the CS function from 0 → 1
• Work with high-growth clinics transforming their operations

🎯 You

• 3–6 years in customer-facing roles (ideally SaaS)
• Have early stage to growth stage startup experience and enjoy this phase!
• Sharp, fast, commercially minded
• Love building, and delivering world class customer service and results

🔥 Our values

• Customer Obsession
• Speed
• Focus
• Ownership
• Long-term thinking

If you want to help define a category — not just join one — this is it.

👉 caregp.com.au