Customer Support Representative

• Work for a company recognised as an Employer of Choice

• Join a supportive, people-first culture in an ASX200 IT company

Join Data#3 as a Customer Support Representative, where you’ll play a crucial role in delivering outstanding service and support to our technology clients.

In this full-time hybrid role (2 days in the office) based in Brisbane, you’ll provide expert assistance, streamline processes, and collaborate with internal teams to ensure a smooth customer experience. If you’re passionate about problem-solving, customer satisfaction, and working in a fast-paced tech environment, we’d love to hear from you!

In this role you will: 

• Partner with Account Executives to support customer success through quotes, proposals, and tailored solutions

• Manage customer relationships through responsive communication and proactive problem-solving

• Drive operational excellence through accurate pricing, reporting, and order management

• Coordinate with multiple stakeholders to ensure customer satisfaction and timely delivery

• Support business development through administrative excellence and event coordination 

About You 

• 2+ years' experience in technology sales support or customer service

• Strong proficiency in Microsoft Office, particularly Excel and Word

• Proven track record of building positive customer relationships

• Sharp attention to detail and excellent organizational skills

• Experience in IT product administration and vendor management 

This role offers the opportunity to grow your career in the technology sector while working with a respected industry leader. You'll be part of a dynamic team that values initiative, customer focus, and professional growth. 

Who is Data#3? 

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title. 

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application. 

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia. 

REF: SACA114185