HubSpot Administrator

About Provider+

Provider+ is Australia’s leading NDIS compliance and registration consultancy, having supported thousands of providers nationwide across registration, audits, renewals, and ongoing compliance.

We are known for setting the benchmark in audit readiness, practical compliance, and provider support, trusted by providers and recognised across the sector for the amazing work we do.

About the Role

This role is for an experienced HubSpot professional who enjoys designing scalable CRM solutions and improving the way people work through technology.

You'll be responsible for the architecture, administration, and continuous optimisation of our HubSpot ecosystem. Working closely with stakeholders across Sales, Service Delivery, Customer Success, Marketing, Operations, and IT, you'll design scalable solutions, implement automations, manage integrations, and ensure HubSpot continues to support the evolving needs of our business.

More than simply maintaining a CRM, you'll help create efficient, connected processes that empower our teams to deliver exceptional service, make informed decisions, and provide outstanding outcomes for our clients.

This role is ideal for someone who enjoys combining technical expertise with business problem-solving and wants to play a key role in the ongoing evolution of one of our most important business systems.

What You'll Be Responsible For

• Owning the administration, configuration, and continuous optimisation of our HubSpot environment.

• Designing and maintaining scalable HubSpot architecture, including CRM structure, pipelines, lifecycle stages, custom properties, and CRM objects.

• Building, maintaining, and optimising workflows and automations to improve business efficiency and user experience.

• Managing integrations between HubSpot and third-party platforms, ensuring reliable system performance and data integrity.

• Maintaining CRM governance, data quality, and best-practice administration across the platform.

• Developing reports and dashboards that provide meaningful insights to support business decision-making.

• Troubleshooting system issues and proactively identifying opportunities to improve processes through HubSpot.

• Partnering with stakeholders across Sales, Service Delivery, Customer Success, Marketing, Operations, and IT to understand business requirements and deliver scalable CRM solutions.

• Supporting the ongoing evolution of HubSpot by recommending and implementing enhancements as business needs grow.

Who This Role Is For

This role is ideal for someone who:

• Has proven experience administering HubSpot in a Professional or Enterprise environment.

• Has experience designing and maintaining HubSpot architecture and implementing scalable CRM solutions.

• Is confident building workflows, automations, custom properties, pipelines, and CRM objects.

• Has experience managing HubSpot integrations with third-party platforms.

• Understands CRM best practices, data governance, and maintaining a clean, scalable CRM environment.

• Enjoys solving business challenges through technology and continuously improving systems and processes.

• Is comfortable working with cross-functional stakeholders and translating business requirements into practical CRM solutions.

• Is proactive, self-managed, and takes pride in delivering reliable, scalable outcomes.

• Holds HubSpot certifications (preferred but not essential).

What's In It For You

• Competitive salary + super, based on your experience and capability.

• The opportunity to own and shape the HubSpot ecosystem within a growing Australian business.

• Work alongside a collaborative, supportive, and high-performing remote team.

• Make a meaningful impact by improving the systems and processes that empower our people to deliver exceptional outcomes for clients.

• Enjoy the autonomy to recommend, design, and implement improvements across the business.

• Long-term opportunity within a growing organisation that values innovation, continuous improvement, and investing in technology.