Sales & Customer Success Manager – Equine Tech

ABOUT ARIONEO

Arioneo is a global leader in equine performance monitoring. Our solutions, including Equimetre and Equisym, are used by over 1,000 trainers, veterinarians, and racing institutions worldwide to improve horse performance, health, and welfare through data.

Australia is a strategic market for Arioneo, with strong growth potential across racing stables, veterinary networks, and racing authorities.

POSITION OVERVIEW

We are looking for two Sales & Client Success Managers to lead Arioneo’s commercial development and customer relationships across Australia.

These roles combine business development, account management, and technical support to ensure strong adoption and long-term customer success.

The role holders report to the Managing Director and work closely with global sales, customer success, and product teams.

KEY RESPONSIBILITIES

Sales & business development

• Identify and engage new trainers and stables
• Conduct on-site demonstrations
• Manage the full sales cycle
• Increase the number of devices per client

Customer Success & Trainer Experience

• Onboard new clients and ensure proper setup
• Build strong relationships with trainers and their teams
• Ensure the product is used effectively in daily training routines
• Drive renewals and long-term engagement
• Identify upsell opportunities

Support & day-to-day operations

• Act as the first point of contact for client support
• Help resolve usage issues and coordinate with internal teams when needed
• Ensure a smooth and reliable experience for trainers
• Follow up proactively with clients

Field presence

• Be regularly present on the ground (tracks, stables, trials)
• Represent Arioneo in the local racing ecosystem

Market feedback

• Share structured feedback from trainers to product and marketing teams

CANDIDATE PROFILE

Experience

• Experience in sales, account management, or business development
• Experience in racing, equine industry, or sports technology is highly valued
• Proven ability to manage a full sales cycle

Skills

• Strong relationship and communication skills
• Autonomous and entrepreneurial mindset
• Ability to manage multiple projects and clients
• Comfortable with CRM tools and data-driven sales approaches

Personal Attributes

• Passion for the racing or equine industry
• Strong customer orientation
• Field-oriented and willing to travel regularly

COMPENSATION & BENEFITS

• Competitive base salary aligned with Australian market
• Performance-based commission structure
• Company equipment and travel expenses covered
• Opportunity to grow within an international technology company

WHY JOIN ARIONEO

• Work with cutting-edge technology in elite racing environments
• Join a fast-growing international team
• Have direct impact on horse welfare and performance
• Develop a strong industry network worldwide