About IVET Group
At IVET Group, we're passionate about creating meaningful education and training pathways that empower students, educators, and communities.
We deliver vocational education and training solutions across Victoria through a range of innovative programs and partnerships with secondary schools. Our mission is to provide accessible, industry-relevant education that helps students develop the skills, confidence, and opportunities they need to succeed.
As we continue to grow, we are looking for a relationship-focused Account Manager to join our team and help strengthen and expand our partnerships with schools across Victoria.
About the Role
This is a relationship-led Account Management role focused on building, maintaining, and growing partnerships with secondary schools.
You will be responsible for managing an existing portfolio of school relationships while identifying opportunities to introduce additional IVET Group programs and services. Working closely with Principals, Assistant Principals, Careers Practitioners, VET Coordinators, and Trainers, you'll play a key role in supporting schools and helping students access valuable learning opportunities.
This role combines account management, customer success, stakeholder engagement, and business development, making it ideal for someone who enjoys working with people and building long-term partnerships.
Key Responsibilities
- Manage and grow a portfolio of secondary school partnerships across Victoria
- Build strong relationships with school leaders and key education stakeholders
- Identify opportunities to increase student enrolments and program participation
- Introduce schools to additional IVET Group products and services
- Support onboarding and implementation of new school partnerships
- Work collaboratively with internal teams to deliver exceptional service and outcomes
- Work directly with school staff in relation to compliance, through IVET’s quality assurance measures and/or monitoring activity.
- Maintain accurate records and reporting through HubSpot CRM
- Represent IVET Group at school meetings, networking events, and industry activities
- Contribute to retention, growth, and customer satisfaction targets
About You
You are a natural relationship builder who enjoys working with people and creating positive outcomes for clients.
You may come from:
- Account Management
- Customer Success
- Business Development
- Education or Training
- School Partnerships
- Stakeholder Engagement
To be successful, you'll have:
- Previous experience in account management, customer success, relationship management, business development, or education
- Exceptional communication and interpersonal skills
- Confidence engaging with senior stakeholders and decision-makers
- Strong organisational and time management abilities
- A proactive and results-driven mindset
- Ability to work independently and manage your own portfolio
- Current Driver's Licence
- Current Working with Children Check (or willingness to obtain)
Highly Regarded
- Experience working with secondary schools
- Knowledge of vocational education and training (VET)
- Experience within an RTO, TAFE, university, apprenticeship network, or education provider
- Understanding of senior secondary pathways and careers education
- Experience using CRM systems such as HubSpot
Why Join IVET Group?
- Hybrid working arrangement
- Full-time role with flexibility for the right candidate
- Head office based in Essendon Fields
- Opportunity to work with a growing and innovative education provider
- Supportive and collaborative team culture
- Professional development and career growth opportunities
- The chance to make a genuine impact on schools, educators, and student outcomes across Victoria
Apply Now
If you're passionate about education, thrive on building strong relationships, and want to be part of a growing organisation making a difference in schools across Victoria, we'd love to hear from you.
Apply now with your resume and a brief cover letter outlining your experience and what excites you about joining IVET Group.