Customer Success Manager

Clear21, creators of iBodyshop, is one of Australia’s leading SaaS platforms for the automotive repair industry. We help auto collision repairers streamline operations, grow productivity, and run smarter businesses — and we’re expanding nationally.

We’re looking for Customer Success Managers who have hands on experience in collision repair and want to step into a people-focused, tech enabled role.

If you’ve worked in Production Management, Estimation, Centre Management or Repair Planning, this could be your next career move.

Why this role?

• Use your industry knowledge in a new, growth-focused career
• Field-based, autonomous role with variety and travel
• Make a meaningful impact by helping repair centres improve performance
• Join a fast-growing tech company shaping the future of the industry

What you’ll do

• Support repair centres to get the best out of iBodyshop
• Build strong customer relationships through regular site visits
• Identify workflow improvements and training needs
• Drive added value and improved business performance for our users
• Align product selection and utilisation with customer needs
• Represent Clear21 across your region and contribute to industry engagement

What you bring

• Experience in an automotive collision repair environment (essential)
• Strong communication and relationship building skills
• Confidence using software and learning new technology
• Ability to manage your own schedule and work independently
• Sales or customer-facing experience

Locations

Opportunities available in: Sydney, Melbourne, Brisbane, Adelaide

Ready for a new challenge?

If you want to stay connected to the collision repair industry while growing your career in tech, we’d love to hear from you.