Despatch Coordinator

At Capral Aluminium, we don't just shape aluminium — we help shape Australia's homes, buildings and communities.

As Australia's leading manufacturer and distributor of premium aluminium products and systems, we're seeking a Despatch Coordinator to join our Canning Vale Distribution Centre. 

This is an exciting opportunity for someone who thrives in a fast-paced warehouse environment and enjoys coordinating logistics, organising transport and delivering exceptional customer service. You'll play a key role in ensuring customer orders are despatched safely, accurately and on time, working closely with our warehouse team, transport providers, couriers and customers to keep our operations running smoothly.

WHAT'S ON OFFER

• Genuine opportunities for career growth and progression
• Comprehensive on-the-job training
• Competitive hourly rates
• Employee Assistance Program (EAP)
• Free onsite parking
• Supportive, values-driven work culture

PRIMARY RESPONSIBILITIES

• Coordinate daily despatch activities to ensure customer deliveries are completed safely, accurately and on time.
• Create delivery manifests and coordinate truck loading activities.
• Book and coordinate courier and transport providers for customer deliveries and collections.
• Monitor freight movements and proactively follow up with transport providers to ensure on-time delivery.
• Assist customers collecting orders from site.
• Complete despatch administration and maintain accurate delivery documentation and records.
• Liaise with customers, transport providers and internal stakeholders to resolve delivery enquiries and provide updates.
• Support general warehouse operations as required.
• Maintain a clean, organised and safe work environment.
• Work in accordance with Capral's Safety First culture and all WHS policies and procedures.

ABOUT YOU

We are seeking a motivated and organised professional who enjoys working in a fast-paced, customer-focused environment and takes pride in delivering excellent service.

You will also bring:

• Previous experience in a warehouse, despatch, logistics or transport coordination role.
• Current LF Forklift Licence.
• Strong computer literacy and attention to detail.
• Excellent communication and organisational skills.
• The ability to prioritise competing tasks and work effectively under pressure.
• A proactive approach to problem solving and continuous improvement.
• A strong customer service focus with the ability to build positive working relationships.
• A commitment to workplace safety, teamwork and reliability.

Applicants must also be prepared to undertake a pre-employment medical, including drug and alcohol screening.

Employment at Capral

Our strong values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations.

"As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position."

How To Apply

If you’re ready to take the next step in your customer service career with a well-established and supportive company, we’d love to hear from you.

APPLY NOW!

No recruitment agencies, please.