Field Service Technician (Production Printer Specialist)

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, industrial print, wide format and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the Role

Join our South East Print Production team as a Field Service Technician and build a hands-on technical career with a global technology leader. This is an opportunity to work with advanced production print solutions, develop specialist skills, and make a visible impact for customers who rely on our equipment every day.

In this role, you will install, maintain, and support Colour and B&W print production equipment, products, software, and service solutions. You will enjoy a varied field-based role where no two days are the same, combining technical troubleshooting, customer interaction, and ongoing learning.

Working within the VIC Team, you will be part of a supportive group of dedicated technicians who share knowledge, back each other up, and take pride in delivering excellent customer outcomes. Reporting directly to the Service Delivery Manager, you will have clear guidance, access to experienced teammates, Technical Advisor and the opportunity to grow your technical capability in a high-demand specialist area.

To help you succeed, the support, equipment and systems needed to stay connected while working in the field. You will also benefit from ongoing training and development designed to help you build confidence, expand your skills, and progress your career.

Previous experience in the Print Production industry is highly desirable, and experience in the Office Printer industry will be highly regarded. If you are ready to step up to high-end, industry-leading equipment, or you come from a similar technical field and want to develop a rewarding hands-on career, we would welcome your application.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Why Join Us?

• Work with advanced production print technology and develop sought-after specialist skills

• Be part of a supportive VIC team that values knowledge sharing, teamwork, and customer success

• Enjoy a varied field-based role where you can solve real problems and see the impact of your work

• Receive practical support and ongoing Instructor Led training locally and interstate.

• Build a long-term career with a global company that invests in innovation, inclusion, and professional development

Ideal Candidate

We are looking for an experienced, technically confident and customer-focused Field Service Technician who is ready to apply their expertise in a specialist production print environment. This role will suit someone who enjoys complex troubleshooting, working independently in the field, and being trusted as a subject matter expert by customers and colleagues.

• Hands-on experience with high-volume production printers, digital presses, office printers, or similar complex electromechanical equipment

• A proven ability to diagnose issues efficiently and deliver lasting fixes using a proactive, solutions-focused mindset

• Practical knowledge of print workflows, colour quality, finishing processes, and the standards expected in production environments

• Confident communication and interpersonal skills, with the ability to build credibility with operators, production managers, and technical stakeholders

• The confidence to manage your own service calls, prioritise workload, and keep customers and the team informed with clear, transparent communication

• A genuine interest in staying current with evolving technology, supported by ongoing continuous learning and technical development

Essential Requirements

• Demonstrated technical field service experience, ideally with production printers, office printers, digital presses, or high-volume print systems

• Strong mechanical and/or electrical, and software troubleshooting skills, with the ability to isolate faults and restore equipment quickly

• Solid understanding of production print environments

• Proven ability to stay composed and effective in time-sensitive production environments where uptime and customer confidence matter

• Excellent organisation, time management, and attention to detail when managing multiple service priorities

• Valid Driver's License

• Ability to obtain a Police Check, Working with Children Check, and AGSVA Security Clearance (preferred)

• Flexibility to participate in an after-hours standby roster as required, supporting customers when critical issues arise

• Current Australian working rights (visa sponsorship is not available)

Benefits

Why Konica Minolta?

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you require any adjustments/assistance during the recruitment process, please reach out to careers@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.