About Kineticare
Kineticare is a locally owned and growing mobility company dedicated to helping people maintain their independence and quality of life. With showrooms in Noosaville and Morayfield, we specialise in mobility scooters, wheelchairs, lift chairs and adjustable beds, providing honest advice, quality products and exceptional customer service. As our business continues to grow, we're looking for passionate people who share our commitment to making a genuine difference in our customers' lives while growing their careers with us.
The Role
We're looking for a proactive, organised and customer-focused Sales & Customer Success Consultant to join our Noosaville team. This role is responsible for managing inbound sales enquiries from first contact through to sale, ensuring every customer receives a prompt response, professional advice and consistent follow-up. You'll take ownership of our sales pipeline, keep our CRM and sales tasks up to date, and help ensure no opportunity falls through the cracks while delivering an exceptional customer experience both over the phone and in the showroom.
Key Responsibilities:
✅ Help customers find the right mobility solutions by providing expert advice.
✅ Respond promptly to phone, email, and in-store enquiries with care and professionalism.
✅ Follow up with customers to ensure they’re confident in their decision.
✅ Answer inbound sales calls and assist customers in choosing the right products.
✅ Follow up outstanding quotes and enquiries
✅ Convert enquiries into successful sales.
Pipeline Management
- Take ownership of open sales opportunities.
- Ensure every customer has a clear next step.
- Maintain accurate CRM records and notes.
- Complete follow-up calls & emails.
- Keep sales tasks up to date.
- Ensure no genuine opportunity is forgotten or left waiting.
What We’re Looking For:
- A people-first approach with excellent communication skills.
- Previous experience in customer service, retail, or consultative sales.
- A proactive mindset, with the ability to manage your own workload.
- Confidence in using technology (CRM systems, email, office software).
Why Join Kineticare?
Meaningful Work: Help customers regain independence and confidence.
Flexible Work Hours: 37.5 hours per week, Monday to Friday. We’re open to structured flexibility, such as half-days on Fridays or finishing at 4 PM.
Comprehensive Training: Gain expertise in mobility products and assistive technology.
Career Growth: Opportunities to develop and progress within the company.
Supportive Team: Work in a collaborative and customer-focused environment.
Location: In-person at our Noosa store
Salary: $65,000 per year plus Superannuation
Hours: 37.5 hours per week, Monday to Friday, with flexible working options available.