Partner Recruitment Development and Onboarding Manager

Transurban is building something big — Australia’s first automotive‑focused loyalty ecosystem. By partnering with brands our customers love and investing in world‑class, data‑driven capabilities, we’re creating meaningful savings and exceptional experiences for our members. With significant investment and a newly established business unit, this is your chance to help shape a program designed to transform how Australians engage with everyday mobility. About the role We’re looking for a creative, data‑driven Partner Marketing Lead to bring our partner offers to life and drive member engagement. You’ll lead the end‑to‑end planning, execution, and optimisation of targeted marketing campaigns across digital channels, ensuring our partners shine and our members feel rewarded. This is a hands‑on, fast‑paced role where you’ll collaborate widely, think strategically, and deliver campaigns that make a measurable impact. What you’ll be doing Designing and delivering best‑in‑class, data‑driven partner marketing campaigns Working with partners and internal teams to shape campaign strategies aligned to member needs and program goals Managing end‑to‑end execution — from insights and channel planning to creative development and optimisation Monitoring performance metrics (open rates, CTR, conversions, ROI) and using insights to refine future activity Running A/B tests and experiments to push campaign performance forward Creating compelling, on‑brand content and copy across email, social, web and in‑app channels Collaborating with marketing, analytics, product, tech and partner management teams to ensure cohesive delivery Coordinating with external partners and agencies to align on objectives and deliverables Supporting budget management and ensuring campaigns are delivered on time and within scope Staying across industry trends, member behaviours and competitive activity to inform strategy What you’ll bring A degree in Marketing, Business or a related field Proven experience in campaign management, copywriting and digital communications Strong understanding of customer engagement, loyalty programs or retail e‑commerce Experience building connected, omni‑channel customer journeys across owned digital channels Excellent writing and editing skills with strong attention to detail Proficiency with marketing automation, analytics and AI tools (e.g., Salesforce, Braze, Tableau, Power BI, Copilot, ChatGPT) Strong project management skills and the ability to juggle multiple campaigns A data‑driven mindset with the ability to translate insights into action A proactive, creative approach to problem‑solving Experience managing budgets and optimising resources Comfort working in an innovative, start‑up‑style environment within a large organisation Why join us This is a rare opportunity to help build a loyalty ecosystem from the ground up — with the backing of a major organisation and the freedom to innovate. You’ll be part of a team shaping a new member experience, with the chance to influence strategy, test new ideas and see your work make a real impact. You’ll also enjoy the broader benefits of a career at Transurban, including flexible working options, wellbeing support, learning and development opportunities, and a culture built on collaboration, curiosity and integrity. Our commitment to inclusion We’re committed to creating a workplace where everyone feels safe, respected and valued. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples and people living with disability. If you need adjustments during the recruitment process, please contact us at careers@transurban.com. Ready to help us build Australia’s first automotive‑focused loyalty ecosystem? Apply today. Job Type: Fixed Term (Fixed Term) Closing Date: 16-Mar-2026 0:00 Please note: The closing date reflects the time zone of the Primary Location for this job posting. Primary Location: Melbourne CBD & Inner Suburbs Melbourne VIC Transurban is driven by bringing people and places closer. The roads we plan, build, operate and maintain make communities stronger, across North America and Australia. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer, every last one of us.