Sales & Customer Success Hybrid – Join a Fast Growing AI powered SaaS

WildJar is Hiring: AI Growth & Customer Success Specialist

About WildJar

WildJar is a fast growing, AI powered call tracking and conversation intelligence platform used by 15,000+ businesses worldwide.

We help marketers and brands make smarter decisions by connecting every call to its marketing source and using AI to surface the insights that matter, ensuring every lead counts.

We're a lean, global and high energy team, passionate about innovation, data, AI and growth. If you love learning fast, wearing multiple hats and making an impact, this is your chance to grow with the Pack.

What You'll Do

You'll play a key role bridging sales, customer success and AI implementation, helping new and existing customers get set up and get real value from WildJar's AI Agents.

Your day-to-day might include:

• Engaging and qualifying inbound leads through HubSpot.
• Running outbound and nurture campaigns (email, LinkedIn, SMS, cold calling) when the opportunity calls for it.
• Helping onboard new clients: setup, training and feature activation.
• Working closely with clients to implement WildJar's AI Agents and configure them for their business.
• Showing customers how to get more value from WildJar's AI powered call tracking and conversation intelligence.
• Collaborating with sales and marketing on new initiatives.
• Sharing client feedback with the product team to shape improvements.

Who You Are

• 1-3 years of experience in SaaS, AI, marketing or customer success roles.
• A natural communicator, confident writing, presenting and building relationships.
• Curious and tech-savvy, you love learning new AI tools and features, and enjoy helping clients get comfortable with new technology.
• Comfortable picking up the phone for outbound and cold outreach when it's needed.
• Organised, proactive and ready to make things happen.
• Exposure to digital marketing or agency environments is a big plus.
• Experience with HubSpot or another CRM is helpful.

What You'll Gain

• Work remotely, from anywhere.
• Access to WeWork offices worldwide or our Sydney HQ (Rozelle).
• Hands-on experience across sales, marketing, customer success and AI implementation.
• Mentorship and growth within a global, AI powered SaaS company.
• A role where your ideas are heard and your results make an impact.
• Clear path to progress into Customer Success, Growth or Sales Leadership.

Package

• Base salary starting from $60,000 + super (increasing to $70,000 + super after probation)
• Commission pool linked to sales and success performance of the company growth
• Training, mentorship and flexible working hours

Why You'll Love It Here

You'll work on cutting edge AI products used globally, collaborate with a passionate team and help customers win every day.

At WildJar, we move fast, celebrate success and stay true to our mantra: "Stay Wild. Join the Pack."