Are you a motivated, customer-focused professional looking to kickstart your career in sales, build strong client relationships, and develop your skills in a fast-paced, phone-based environment?
We're looking for an energetic, driven, and customer-centric Sales Success Representative to join the hipages team in Sydney. In this role, you'll work with tradies who have recently joined Australia's leading home improvement platform, ensuring they are set up for success, engaged with the platform, and getting maximum value from their membership.
What you'll be doing:
Onboarding new tradies and guiding them through their first experience on the platform
Conducting outbound engagement and nurture calls to support customer success
Re-engaging tradies who have become inactive and helping them maximise their return on investment
Educating tradies on best practices and providing tailored recommendations
Managing and tracking customer performance and campaign activity
Assisting with service-related enquiries and account management activities
Supporting the wider sales team where required
Meeting and exceeding daily, weekly and monthly KPI targets
What's in it for you:
$65,000 + Uncapped Commission (OTE $93,000)
Monthly commission payments and daily incentive opportunities
Sydney CBD location with hybrid flexibility available after training
Free breakfast and snacks provided in the office
High Achievers Club and regular team rewards
Supportive and friendly office environment - a team that wants to see each other succeedJoin an award-winning employer with a strong team culture
Clear career progression pathways into Account Management, Customer Success Management, Team Leadership and Sales roles
Ongoing training and development to help you build a long-term career
What we're looking for:
No experience is required - we are looking for people with the drive to succeed!
Strong communication and relationship-building skills
Previous experience in a phone-based role would be an advantage
Experience managing high volumes of outbound calls is highly regarded
Ability to work towards KPIs and performance targets
A resilient, positive and customer-focused mindset
Strong organisational skills and attention to detail
A genuine desire to help customers succeed
If you're looking for a role where you can kickstart your career in sales and build a long-term career with a recognised Australian brand, we'd love to hear from you! Apply now!