Seller Onboarding Specialist

📋 We’re Hiring: Seller Onboarding Specialist

📍 Location: Australia (Remote)

🕒 Employment Type: Full-Time

💼 Level: Junior to Mid-Level

We are seeking a detail-oriented Seller Onboarding Specialist to guide new sellers through the onboarding process and ensure a smooth and successful start on our platform. This role is ideal for someone who enjoys working with clients, coordinating processes, and delivering a great onboarding experience.

🎯 Key Responsibilities

• Manage end-to-end onboarding of new sellers or partners
• Guide sellers through account setup, documentation, and platform training
• Verify information and ensure compliance with onboarding requirements
• Coordinate with internal teams (operations, support, compliance)
• Provide ongoing support during the onboarding phase
• Maintain accurate records and onboarding progress in CRM systems
• Identify opportunities to improve onboarding processes and user experience

✅ Requirements

• 1–4 years of experience in onboarding, client support, operations, or account coordination
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving mindset
• Proficiency in CRM systems and digital tools
• Ability to work independently in a remote or hybrid environment
• Based in Australia with full working rights

🌟 Nice to Have

• Experience in e-commerce, marketplaces, or SaaS platforms
• Familiarity with onboarding workflows and compliance processes
• Customer success or account management experience
• Ability to train and guide users effectively

🌟 What We Offer

• Flexible remote or hybrid work across Australia
• Opportunity to enhance seller experience and platform growth
• Career growth and professional development opportunities
• Collaborative, supportive, and fast-paced team environment
• Competitive salary and benefits package