Technical Specialist

1 day ago
Full-time
On-site
North Sydney, Sydney NSW

About the job

  • Global information management systems vendor.

  • Hands-on, technical role within our professional services team.

  • Prestigious location in North Sydney.

  • Flexible and supportive work environment.

ELO Digital is one of the world's leading providers of information and content management, and digital workflow solutions.  Incorporating cutting edge technologies, including AI modules and a no-code automation platform, ELO is the choice solution over a million users, worldwide.

Due to our exceptional regional growth, we need to strengthen our team with an experienced Technical Specialist, preferably with an information management background.

What will you do:

  • Act as a technical expert to our clients during their digital transformation and business process automation project deliveries.

  • Work closely with our customer success and consulting teams, transforming project architecture and requirements documentation into product deliveries.

  • Assisting clients and channel partners with product and technical support queries.

  • Deliver knowledge transfer and technical onboarding to clients’ technical teams, and to channel partners.

What you’ll bring:

  • A proven track record in hands-on technical troubleshooting and problem solving.

  • Strong written communication skills including technical documentation and guides.

  • A solid understanding of enterprise application architecture, including networking, security and relational databases.

  • Knowledge and experience with virtualization – VMware, Citrix, Hyper-V.

  • An understanding of app containerisation and orchestration, including Docker and K8.

Nice to haves:

  • Experience with Linux, Java and PostgreSQL.

  • Exposure to enterprise storage, NAS, SAN and iSCSI, and EMC.

  • Knowledge of line-of-business applications, including ERP systems, HRMS, etc.

  • Experience/Exposure to Cloud (AWS and Azure) Computing and Storage technology.

What we offer you:

  • A respectful, inclusive and friendly work environment.

  • Flexible work arrangements.

  • Opportunities to develop hands-on experience with AI and no-code platforms.

  • We encourage and support individual skills’ development laying the groundwork for growth.

If this sounds like your next career move, let us know how you can positively impact our client relationships during their digital transformation journey.

Your application will be handled with the utmost confidentiality.

ELO Digital Office AU/NZ Pty Ltd is a member of the Global ELO group of companies.

*** No agencies please ***