Following sustained growth and continued investment in its managed services capability, one of Australia’s most awarded ICT managed services providers is expanding its account management team and has created a mandate for an Account Executive to protect and grow a defined portfolio across Melbourne.
About the Organisation
Take full ownership of a portfolio of approximately 25–30 established mid-market customers, driving long-term customer success while protecting and growing recurring revenue through renewals, cross-sell, upsell and strategic account development.
The focus is expanding customer relationships across six strategic practice areas including Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI and Professional Services, working closely with technical specialists to deliver meaningful business outcomes.
This is a growth-critical role for a commercially minded Account Executive who enjoys building trusted relationships, uncovering new opportunities and becoming a strategic advisor to their customers.
What You Bring
Confidential discussions welcome. To apply for this outstanding opportunity, send your CV to elena@xtendrecruitment.com.au or call (03) 9069 8143 for more information.
About the Organisation
- Certified Great Place to Work (2023–2026)
- Australia’s #1 Managed Service Provider | #29 globally (MSP 501, 2025)
- Ranked Australia’s 16th Best Workplace in Technology (2026)
- Full-stack ICT capability across Managed Services, Cloud, Cybersecurity, Microsoft, Automation and Data & AI
- Australian-owned with a strong local presence and national delivery capability
- Trusted partner to hundreds of mid-market organisations across Australia
- Strong reputation for innovation, customer success and measurable business outcomes
Take full ownership of a portfolio of approximately 25–30 established mid-market customers, driving long-term customer success while protecting and growing recurring revenue through renewals, cross-sell, upsell and strategic account development.
The focus is expanding customer relationships across six strategic practice areas including Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI and Professional Services, working closely with technical specialists to deliver meaningful business outcomes.
This is a growth-critical role for a commercially minded Account Executive who enjoys building trusted relationships, uncovering new opportunities and becoming a strategic advisor to their customers.
What You Bring
- Proven success in Account Management or Solution Sales within an IT Managed Services or Technology Services environment
- Strong understanding of Managed Services, Cloud, Cybersecurity and Microsoft solutions
- Track record of retaining, growing and expanding mid-market customer accounts
- Commercial strength across renewals, contract negotiations and solution development
- Disciplined approach to pipeline management, forecasting and CRM
- Excellent communication and relationship-building skills with business and technology stakeholders
- A collaborative mindset with the ability to operate autonomously while contributing to a high-performing team
- Own a defined portfolio with genuine autonomy and commercial accountability
- Backed by Australia’s most awarded and recognised Managed Services Provider
- Sell across high-growth technology markets including Cloud, Cybersecurity, AI and Managed Services
- Strong employee benefits including paid birthday leave, paid certifications, hybrid working and health & wellbeing initiatives
- Ongoing investment in learning, career progression and leadership development
- Reward and recognition programs within a genuine Great Place to Work culture
Confidential discussions welcome. To apply for this outstanding opportunity, send your CV to elena@xtendrecruitment.com.au or call (03) 9069 8143 for more information.