Meaningful Work. Genuine Flexibility. Supportive Team.
Hunter Recruitment Group is proud to partner with Kurri Kurri Community Services (KKCS) to recruit a Customer Success Officer!
KKCS is a trusted not-for-profit organisation supporting people across the Hunter through Allied Health, Disability, Aged Care and Community Services.
We're seeking a warm, organised and customer focused professional to become the first point of contact for people accessing these important services.
Whether you're returning to the workforce, looking for greater work life balance, changing careers or simply looking for meaningful work where you can make a genuine difference, this could be the opportunity you've been looking for.
About the Role
As the first point of contact for clients, families and referrers, you'll help people access the right supports while providing administrative assistance across the organisation.
Your responsibilities will include:
You may come from customer service, reception, administration, retail, hospitality, healthcare or community services.
We're looking for someone who:
Why KKCS?
Please submit your resume and a short cover letter telling us why this role is the right fit for you.
For a confidential discussion, contact Kristie Mears at Hunter Recruitment Group on (02) 4936 6537
Applications close Tuesday 30 June 2026.
KKCS has a commitment to the safety and well-being of children and young people, vulnerable people and the diverse groups of people we serve in our community. We have a zero-tolerance approach to abuse and harm and are committed to creating a safe and respectful environment for everyone we serve. As part of our commitment, successful applicants will be required to undergo thorough screening processes during the recruitment phase. Successful applicants may be subject to relevant pre-employment checks including the Working with Children Check (NSW), NDIS Screening and National Police Check.
Hunter Recruitment Group is proud to partner with Kurri Kurri Community Services (KKCS) to recruit a Customer Success Officer!
KKCS is a trusted not-for-profit organisation supporting people across the Hunter through Allied Health, Disability, Aged Care and Community Services.
We're seeking a warm, organised and customer focused professional to become the first point of contact for people accessing these important services.
Whether you're returning to the workforce, looking for greater work life balance, changing careers or simply looking for meaningful work where you can make a genuine difference, this could be the opportunity you've been looking for.
About the Role
As the first point of contact for clients, families and referrers, you'll help people access the right supports while providing administrative assistance across the organisation.
Your responsibilities will include:
- Managing inbound phone enquiries
- Providing information about services and supports
- Assisting clients and their families to navigate available services
- Maintaining accurate client records and notes
- Coordinating follow up actions and enquiries
- Escalating complex matters to the appropriate team
- Providing general administrative support as required
You may come from customer service, reception, administration, retail, hospitality, healthcare or community services.
We're looking for someone who:
- Communicates confidently and professionally
- Is warm, approachable and empathetic
- Has exceptional organisational skills and attention to detail
- Strong administration and computer skills, including Microsoft Office
- Can accurately document information and maintain records
- Learns new systems and processes quickly
- Enjoys problem solving and helping others
- Contributes positively to a team environment
Why KKCS?
- Supportive and welcoming team culture
- School friendly daytime hours
- Meaningful work that supports the local community
- Exposure across Allied Health, Disability and Aged Care services
- Opportunity for the role to grow over time
- WWCC
- NDIS Worker Screening Check
- National Criminal History Check
- NDIS Worker Orientation Module
- Qualifications desirable but not essential, in business admin, community services or related fields
Please submit your resume and a short cover letter telling us why this role is the right fit for you.
For a confidential discussion, contact Kristie Mears at Hunter Recruitment Group on (02) 4936 6537
Applications close Tuesday 30 June 2026.
KKCS has a commitment to the safety and well-being of children and young people, vulnerable people and the diverse groups of people we serve in our community. We have a zero-tolerance approach to abuse and harm and are committed to creating a safe and respectful environment for everyone we serve. As part of our commitment, successful applicants will be required to undergo thorough screening processes during the recruitment phase. Successful applicants may be subject to relevant pre-employment checks including the Working with Children Check (NSW), NDIS Screening and National Police Check.