· Work a strong inbound pipeline of qualified leads
· Convert opportunities into long-term client relationships.
· Drive growth in a fast-paced, high-performing tech business.
Turn Conversations into Customers. Turn Customers into Advocates.
At iGoDirect, we're helping brands unlock smarter customer and employee engagement through innovative rewards, loyalty, promotions and payment solutions across Australia and New Zealand.
We're looking for an ambitious, commercially-minded Inbound Sales Lead to own our inbound sales engine and be the first impression of the iGoDirect brand. This is more than a lead qualification role, you'll influence revenue growth, shape customer experiences and help build the next phase of our commercial success.
If you love sales, thrive on building relationships and want a pathway into senior commercial leadership, we'd love to talk.
What You'll Do
As our Inbound Sales Lead, you'll sit at the centre of our growth team, working closely with Sales, Marketing, Product and Leadership to convert opportunities into long-term client partnerships.
Drive Revenue Growth
· Own and manage inbound qualified leads across Australia and New Zealand.
· Qualify opportunities and uncover customer needs through meaningful commercial conversations, discovery meetings and product demonstrations.
· Partner with senior sales leaders and marketing to optimise lead gen, conversion performance and campaign initiative and effectiveness.
Create Exceptional Customer Experiences
· Deliver a standout customer experience from first enquiry through onboarding and beyond.
· Build trusted relationships with clients.
· Respond to customer questions quickly, professionally and confidently.
Help Shape the Business
· Maintain accurate CRM management and pipeline reporting in Pipedrive.
· Identify trends, customer challenges and buying signals that improve our go-to-market strategy.
What You'll Bring
We're more interested in attitude, curiosity and commercial drive than ticking every box. You'll likely have:
· Experience in closing inbound sales, customer success, account management, business development in a target-driven environment.
· Confidence speaking with a range of clients from small business owners to senior enterprise stakeholders.
· Strong communication skills with the ability to simplify complex solutions.
· A genuine passion for helping customers succeed.
· Excellent organisation and attention to detail.
· Commercial awareness and an understanding of sales pipelines and revenue outcomes.
· A growth mindset and ambition to develop your career.
Why Join Us?
· Competitive salary package + performance incentives
· Hybrid working with a vibrant Fitzroy HQ
· Clear development pathway into senior sales and leadership roles
· High-growth technology business with enterprise-level clients
· Collaborative, supportive and high-performing culture
· Real influence on business outcomes, strategy and customer success
· A place where your ideas are heard and your impact is visible