Join a Growing Australian Business Where Your Sales Skills Make a Difference!
Are you a confident communicator who enjoys speaking with people and turning conversations into sales?
Do you thrive on achieving targets, building customer relationships, and being rewarded for your results?
Safe Spray Pest Control is looking for an enthusiastic Part-Time Sales & Customer Success Representative to join our friendly team in Penrith. This is an excellent opportunity for someone with outbound sales, customer service or call centre experience who enjoys working in a fast-paced environment where no two days are the same.
About Safe Spray
Safe Spray is a family-owned Australian business that has been protecting homes and businesses for over 10 years. We provide professional pest control services across residential, commercial and industrial sectors and pride ourselves on delivering outstanding customer service.
Our team is supportive, driven and passionate about helping customers while achieving strong business results. We celebrate success, work together, and provide ongoing training to help our people grow.
The Role
Reporting to the Operations Manager, your primary focus will be generating sales through outbound calls while delivering exceptional customer service to existing and new customers.
You'll work closely with our scheduling and operations teams to ensure customers receive a seamless experience from their first phone call through to service completion.
This is a permanent part-time position based in our Penrith office.
Hours: Approximately 25–30 hours per week, Monday to Friday. Hours are negotiable for the right candidate.
Your Day-to-Day Responsibilities
Make outbound calls to existing customers to generate repeat business and secure recurring services.
Contact warm leads and previous enquiries to convert opportunities into bookings.
Identify opportunities to upsell and cross-sell additional pest control services.
Build rapport and maintain strong customer relationships.
Achieve individual sales and call KPIs.
Follow up quotes and outstanding enquiries.
Handle inbound customer enquiries via phone and email.
Schedule technician appointments and manage customer bookings.
Maintain accurate customer records in our CRM.
Coordinate with technicians to ensure efficient scheduling and service delivery.
Assist with administration tasks, reporting and customer account management.
Deliver an exceptional customer experience from first contact through to service completion.
About You
We're looking for someone who enjoys talking to people, loves achieving goals, and is motivated by earning commission.
Essential
Previous experience in outbound sales, telesales, call centre sales or customer service.
Confident and professional phone manner.
Proven ability to build rapport and influence customers.
Results-driven with a passion for achieving sales targets.
Excellent communication and negotiation skills.
Strong attention to detail.
Excellent organisational and time management skills.
High level of computer literacy including Microsoft Office.
Ability to multitask in a fast-paced environment.
Positive attitude with a willingness to learn.
Desirable
Experience using CRM systems.
Experience in scheduling or service-based industries.
Pest control or trade services experience (not essential).
Full product and industry training will be provided.
What's in it for You?
Competitive hourly rate of $35 per hour
Uncapped commission opportunities – your earning potential grows with your performance
Flexible part-time hours with work-life balance
Monday to Friday – no weekends
Comprehensive training and ongoing coaching
Supportive family-owned business with a fantastic team culture
Career progression opportunities as the business continues to grow
Modern Penrith office
Autonomy and responsibility within your role
If you're motivated by sales, enjoy building relationships over the phone and want to be rewarded for your performance, we'd love to hear from you.
Apply now and become part of the Safe Spray team.