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Communications & Industry Engagement Manager

19 hours ago
Full-time
On-site
Perth WA

Join the team behind ClickHome and JobFile — leading software platforms supporting Australia’s residential construction industry.

We’re looking for an experienced communications and stakeholder engagement professional to help strengthen our industry presence, support product communications, coordinate client events, and build meaningful relationships across our client and supplier network.

This is not a sales or business development role.

We are looking for someone who understands how to build trusted professional relationships, communicate clearly with stakeholders, and turn conversations and operational insights into valuable industry content and engagement.

About the Role

This is a broad and hands-on role combining:

  • Communications

  • Public relations

  • Stakeholder engagement

  • Content development

  • Social media management

  • Event coordination

  • Client relationship management

You’ll work closely with leadership, product teams, consultants, clients, suppliers, and industry stakeholders to help communicate what we do and why it matters.

The role will play an important part in supporting the rollout and communication of new initiatives, product functionality, customer success stories, and industry engagement activities.

We have teams operating in Perth and Melbourne however this role can be based anywhere within Australia while working from home if preferred.

Key Responsibilities

Communications & Content

  • Manage company social media channels including LinkedIn, Facebook, and Instagram

  • Coordinate LinkedIn content and executive thought leadership posts

  • Develop blogs, feature announcements, release communications, and customer stories

  • Conduct interviews with clients, suppliers, and internal stakeholders

  • Create case studies and supporting marketing collateral

  • Coordinate internal and external communications around product updates and initiatives

Relationship Management

  • Build and maintain strong relationships with:

    • Client marketing and operational teams

    • Suppliers and manufacturers

    • Trades and subcontractors using JobFile

    • Industry stakeholders

  • Identify and develop opportunities for customer advocacy and collaboration

  • Gather industry feedback and insights to support marketing and product initiatives

Events & Industry Engagement

  • Coordinate breakfast roadshows and client/prospect events across multiple Australian states

  • Manage event logistics, communications, promotion, and follow-up

  • Support broader industry engagement activities and partnerships

About You

You are a strong communicator who is equally comfortable interviewing clients, writing a case study, coordinating an event, or managing professional stakeholder relationships.

You’ll ideally have:

  • A degree in Communications with a Public Relations major (or similar)

  • 5–10 years’ experience in communications, PR, stakeholder engagement, or marketing roles

  • Experience working within an industry environment such as:

    • Residential building

    • Construction

    • Mining

    • Oil & gas

    • Property or infrastructure

  • Strong writing, interviewing, and communication skills

  • Experience developing case studies and stakeholder-focused content

  • Strong organisational and coordination skills

  • Confidence working with senior stakeholders and cross-functional teams

  • The ability to manage multiple initiatives simultaneously

Experience within residential construction or construction technology will be highly regarded.

Travel Requirements

This role requires interstate travel for client and industry events, averaging 6 or more trips per year.

What Success Looks Like

Success in this role will be measured through outcomes such as:

  • Consistent delivery of high-quality communications and content

  • Growth in engagement across social and communication channels

  • Strong stakeholder and client relationships

  • Successful coordination of roadshows and events

  • Increased customer participation in case studies and advocacy initiatives

  • Effective promotion and communication of product releases and business initiatives

Why Join Us?

You’ll be joining a long-standing Australian technology business that supports some of the country’s leading residential builders and construction professionals.

We have a strong product, a highly experienced team, and a growing focus on innovation, customer engagement, and industry leadership.

This role offers the opportunity to work closely with leadership, influence how we engage with the market, and help shape the way our products and customers are represented across the industry.

If you enjoy relationship-driven communications, industry engagement, and creating meaningful content that connects with people, we’d love to hear from you.

Offices in Perth and Melbourne, WFH/Remote an option for the right candidate.