Product Manager

3 days ago
Full-time
On-site
Sydney NSW

Responsibilities are organised across the full product management capability spectrum. You’ll be expected to exercise all of these muscles, not just the delivery ones.

Vision & Strategy

• Contribute to shaping a compelling product vision, ensuring alignment with Nuix’s platform strategy and business objectives.

• Conduct continuous market research, competitive analysis, and customer discovery to identify trends, unmet needs, and opportunities for differentiation.

• Translate market signals, customer data, and technical capabilities into an outcome-based product roadmap that drives acquisition, activation, and monetisation.

• Understand and contribute a clear product strategy that makes explicit trade-offs - what you will and won’t do - and communicates the rationale to stakeholders.

Customer Insight & Discovery

• Run discovery: maintain a cadence of customer and user touchpoints through interviews, usability sessions, sales call shadowing, win/loss reviews, and support escalation analysis.

• Define and track key product metrics (adoption, engagement, retention, NPS) and use data to inform prioritisation, validate hypotheses, and measure outcomes - not just outputs.

• Design and run lightweight experiments and hypothesis tests before committing significant engineering effort. Challenge assumptions with evidence, not opinion.

• Partner closely with Product Design to prototype, test, and iterate on solutions. Bring design in early, not after the spec is written.

Product Delivery

• Own prioritisation and trade-off decisions for your product area, balancing new capability, technical debt, platform stability, and customer commitments.

• Write clear, machine-readable product artefacts (PRDs, user stories, acceptance criteria) and leverage AI-augmented tools to accelerate artefact creation and delivery.

• Drive agile and lean delivery practices within your scrum team(s) - standups, refinements, planning, retros - with a focus on outcomes, not ceremony.

• Maintain strong technology and architecture awareness: understand the platform deeply enough to have credible conversations with engineers and make informed trade-offs.

• Build AI and data product literacy - understand how AI capabilities, data pipelines, and analytics underpin Nuix’s product value and stay across the evolving landscape of AI-native development practices.

Lifecycle, Growth & Go-to-Market

• Own your product area’s value proposition and contribute to pricing and packaging decisions. Articulate why customers should choose Nuix over alternatives.

• Drive launch and go-to-market execution for releases: coordinate cross-functional activities across marketing, sales enablement, support, documentation, and legal.

• Ensure operational readiness for every release - enablement content, deployment guides, support training, and customer success hand-off are done before GA, not after.

• Champion responsible product practices: ensure compliance, trust, security, and data governance considerations are embedded in product decisions from the start.

Cross-Functional & Stakeholder Engagement

• Act as the bridge between Engineering/Architecture and Go-to-Market teams, ensuring smooth commercial launches and clear product enablement.

• Build and maintain strong relationships with key customers, partners, and industry experts. Incorporate signal from the field into the product strategy.

• Communicate effectively across all levels - from sprint-level updates with your squad to strategic narratives for executive stakeholders.

• Contribute to building product team capability through peer learning, knowledge sharing, and coaching of more junior team members.

See the bigger picture, faster.

We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats.

Powered by AI.

Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives.