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Solution Project Manager

18 hours ago
Full-time
On-site
Melbourne VIC

You will join Sagemcom's local Smart Metering team in Melbourne, working closely with our global R&D organisation distributed across France, Tunisia and Hungary.
Sagemcom delivers end to end Smart Water and Smart Metering solutions, including connected meters and the SICONIA information system deployed on cloud infrastructure.
Australia is a strategic region for Sagemcom, with several Smart Water projects currently being deployed using NB IoT networks and our cloud hosted SICONIA platform.
You will be responsible for a subset of ongoing Australian projects, depending on scope, customer, and deployment phase, and will collaborate daily with both the local team and offshore R&D experts.
Why joining us :
- Take a key role in high visibility national smart metering programs
- Benefit from a mix of local autonomy and strong global R&D support
- Work on modern IoT, Cloud and distributed system technologies
- Grow within a dynamic and expanding activity in Australia
- Enjoy a multicultural and collaborative environment with flexible work practices
- Have a direct impact on customer success and project outcomes

As Solution Project Manager, you are the single point of contact for planning, coordination and delivery of the end‑to‑end Smart Metering solution for Australian customers.

1) Project leadership (BUILD & RUN)

- Own the global project dashboard: planning, milestones, risks, actions, KPIs

- Ensure commitments and timelines are met during both BUILD (deployment) and RUN (operations)

- Coordinate with a Back‑Office Project Manager (France/Tunisia/Hungary) for all R&D‑related activities

2) Workshops & Specifications

- Participate in customer workshops together with solution architects

- Collect and structure requirements, ensure all open items are followed and closed

- Contribute to defining a clear scope and coherent milestones

3) Delivery & Deployment

- Lead the end‑to‑end deployment of the SICONIA platform in production

- Organise technical follow‑up meetings with local Field Support Engineers and offshore teams

- Monitor customer acceptance tests (UAT) with system integration and IT engineers

- Structure and follow global action plans until completion

4) Operational & Incident Management

- Coordinate L2/L3 support activities

- Monitor KPIs and incidents together with local and offshore teams

- Ensure proper escalation, tracking and root‑cause analysis (RCA)

- Prepare service delivery reports (internal & customer)

5) Stakeholder Management

- Participate in all customer project meetings

- Provide clear and regular reporting to the customer and Sagemcom top management

PROFILE :

- Solid understanding of distributed systems & IT platforms (Cloud, cybersecurity, server environments)

- Basic knowledge of communication protocols (TCP/IP…)

- Ability to coordinate multi‑site R&D teams

- Excellent communication skills and customer orientation

- Ability to work autonomously in a local setting while synchronising with international teams

- Project management experience (cost, quality, schedule, risk)