12-Month Full-Time Fixed-Term Contract | Foodservice & FMCG
Pacific West Foods is a leading Australian seafood company committed to delivering high-quality seafood products and exceptional customer experiences across the foodservice and retail sectors.
We are seeking an experienced State Manager – Victoria to join our team on a 12-month full-time fixed-term contract. Reporting to the Head of Foodservice, this is a senior commercial leadership role responsible for driving the performance, growth and customer success of the Victorian market.
This is an exciting opportunity for an experienced sales or commercial leader who understands the FMCG, foodservice, chilled or frozen food sectors and is motivated by building strong customer partnerships, delivering sustainable growth and leading high-performing teams.
About the Role
As the State Manager – Victoria, you will take ownership of the state's commercial and operational performance. You will be responsible for driving sales growth, profitability, customer excellence and strong execution across the Victorian market.
You will work closely with key customers, distributors, foodservice operators and internal stakeholders to deliver commercial outcomes and ensure Pacific West Foods continues to provide exceptional service to its customers.
Key responsibilities include:
Lead and manage key state-based customer relationships, including end users, groups, distributors and major foodservice operators.
Own and deliver the Victorian state revenue plan and promotional calendar.
Drive net sales and gross margin performance across the foodservice channel.
Manage trading terms and negotiate commercial outcomes within agreed parameters.
Lead state tenders and local commercial opportunities.
Monitor and improve sales forecasting, trade execution and customer service levels.
Partner with internal teams to support local supply, fulfilment and launch coordination.
Resolve customer escalations and ensure successful execution of new product and promotional launches.
Contribute to P&L performance, pricing, trade spend and S&OP planning.
Lead, coach and develop the Account Manager, fostering a high-performing and collaborative team culture.
Ensure compliance with company policies, food safety, quality and workplace health and safety requirements.
Build strong relationships across internal and external stakeholders to achieve shared business outcomes.
About You
You are a commercially driven and relationship-focused leader with proven experience managing a state or regional sales or operations function.
To be successful in this role, you will ideally have:
Proven experience leading a state or regional sales or commercial function within FMCG, foodservice, chilled, frozen or related food industries.
A strong track record managing key retail customers, distributors and/or foodservice operators.
Experience with P&L ownership, pricing, trade spend and commercial planning.
Experience leading, coaching and developing teams.
Strong commercial acumen and the ability to identify and deliver growth opportunities.
Excellent communication, negotiation and stakeholder management skills.
Excellent organisational and time management skills.
Relevant qualifications in Business, Commerce or a related discipline will be highly regarded.
Why Join Pacific West Foods?
This is an opportunity to join a well-established Australian seafood business and play a key role in driving the success of the Victorian market.
You will have the opportunity to:
Lead a key state market within a growing food business.
Work with major customers and stakeholders across the retail and foodservice sectors.
Make a genuine commercial impact through sales growth and customer partnerships.
Lead and develop a high-performing team.
Work as part of a collaborative team that values customer excellence, integrity and continuous improvement.
If you are an experienced commercial or sales leader looking for your next opportunity within the FMCG, foodservice or seafood industry, we would love to hear from you.