Growth Account Manager

19 hours ago
Full-time
On-site
Brisbane QLD

About Us

CAASie is a fast-growing digital out-of-home advertising platform that makes it easy for brands, agencies, and businesses to plan, book, and launch campaigns across digital billboards and screens. We are a remote-first B2B business expanding globally, and we are building the commercial team that will take us there.

About the Role

CAASie is a remote-first business and this role is fully remote. You will be the first commercial touchpoint for new customers who sign up to the platform, responsible for getting them engaged, launched, and spending. At the same time, you will manage a portfolio of active accounts, identifying opportunities to grow their investment and deepen their use of the platform.

This is not a passive account management role. You will be moving between activation and growth every day, working with real customers on real campaigns, and driving commercial outcomes from both ends of the funnel.

What You'll Be Doing

  • Engage and qualify new inbound sign-ups and guide them toward their first campaign

  • Conduct product demos and onboarding sessions that build customer confidence quickly

  • Help customers plan and launch successful advertising campaigns

  • Convert sign-ups into active, spending advertisers

  • Support customers through their first campaigns and early growth stages

  • Manage a portfolio of strategic accounts with a focus on retention and revenue growth

  • Identify opportunities to increase customer spend and platform adoption

  • Work closely with Marketing, Support, and Product to improve the customer journey

  • Identify trends, barriers, and opportunities to improve activation rates and feed them back into the business

About You

  • Two or more years in an account executive, account management, or customer success role in a B2B SaaS or technology environment

  • Proven ability to convert inbound leads or sign-ups into active, paying customers

  • Strong consultative skills with the ability to connect customer goals to platform value

  • Confident delivering product demonstrations and onboarding sessions

  • Comfortable managing a portfolio of B2B accounts without losing commercial focus

  • Experienced with HubSpot or a similar CRM

  • Clear, confident communicator across multiple levels of seniority

  • Self-motivated and comfortable working remotely with a high degree of autonomy

Experience in advertising technology, digital media, or martech is a plus, but genuine curiosity about how advertising works matters also.

Why Join CAASie?

  • Fully remote role with flexibility and genuine work-life balance

  • Competitive base salary and performance-based incentives

  • High ownership and real commercial impact from day one

  • A collaborative, no-red-tape environment where your contribution is visible

  • Career progression as the business scales globally

  • The opportunity to help shape the future of digital out-of-home advertising

If you enjoy building relationships, getting customers to results quickly, and finding growth opportunities in an active portfolio, we would love to hear from you.