CO-architecture is the fastest-growing platform for architects, designers, and studios. We connect creative professionals with new opportunities while building a community that helps practices grow, collaborate, and thrive.
We're at an exciting stage of growth and looking for someone who can champion both our members (architects & designers) and our clients (homeowners & businesses).
The Role
As a Design Consultant, you'll sit at the heart of our marketplace, guiding both sides of the journey.
You'll help homeowners bring their ideas to life while supporting architects and designers to grow their practice and showcase their work.
It's part client success, part community building, part creative matchmaking, and perfect for someone who loves people, design, and seeing great projects come together.
What You'll Do
Member success: Onboard new members, keep profiles sharp, track engagement, and prevent churn with proactive check-ins.
Client calls: Run discovery calls with homeowners
Community engagement: Support members in making the most of our platform, events, and accelerator programs.
Operations: Maintain clean pipelines and CRM, report on retention and growth metrics, and flag opportunities to the team.
Feedback loop: Spot member/client pain points and feed insights back into product, marketing, and sales.
What You Bring
Experience in customer success, client services, or community management.
2 - 4 years of experience in a similar role.
Strong communication skills: clear, personable, and confident on calls.
Ability to juggle details (projects, members, pipelines) without dropping the ball.
Interest in design, architecture, or creative industries (nice to have, but we'll teach you the rest).
Tech-friendly: comfortable with tools (or fast learner).
Startup and Growth Mindset, flexible and adaptable, looking to grow and shape the role and business.
Australian citizenship or permanent residency required for this position.
What We Offer
A competitive salary that reflects your experience and impact.
ESOP shares available for the right person - be part of our growth journey and share in the success you help create.
The opportunity to join a fast-growing design-tech platform transforming how homeowners connect with architects and designers.
A flexible, supportive work environment that values creativity, autonomy, and innovation.
This is a mostly office-based role with some flexibility for remote work.
The chance to influence product direction and help shape the future of our platform.
Career development opportunities, mentorship, and exposure to the architecture and design industry.
Why Join Us
If you're ready to step outside the traditional practice path and work on something that blends design, people, and technology, this is your chance to help shape the future of how architecture connects with the world.