Sales & Promotions Officer | Part-Time (0.4-0.5 FTE Negotiable)
(Hybrid Working Arrangements Available)
Help Us Grow Innovative Healthcare Services and Solutions
Pioneer Health Solutions and Pioneer Health Albany are seeking an energetic and confident Sales & Promotions Officer to help grow our products, services and customer relationships.
This role is ideal for someone who enjoys meeting people, building relationships, identifying opportunities and helping organisations succeed. You will be responsible for following up enquiries, engaging prospective customers, arranging product demonstrations, attending industry events and supporting promotional activities that generate awareness and business growth.
While marketing and promotional activities form part of the role, this is primarily a customer-facing position focused on relationship building, lead generation and sales support.
About Us
Pioneer Health Albany is one of regional Australia's leading general practices, delivering innovative healthcare services across a broad range of clinical programs.
Pioneer Health Solutions develops practical technology solutions designed by healthcare professionals for healthcare providers. Our growing suite of products helps healthcare organisations improve efficiency, reduce administrative burden and enhance patient care.
As we continue to grow, we are looking for someone who can help connect our products and services with the people who will benefit from them most.
About the Role
Working closely with the General Manager and Communications Manager, you will:
Sales & Customer Engagement
Respond to and follow up customer enquiries
Contact prospective customers via phone, email and other communication channels
Identify, track and manage sales opportunities
Arrange and support product demonstrations and information sessions
Maintain regular contact with prospective and existing customers
Assist with customer onboarding and ongoing customer support
Build and maintain strong customer relationships
Identify opportunities for customers to utilise additional products and services
Promotion & Marketing Support
Support promotional campaigns and activities
Promote Pioneer Health Solutions products and services
Promote Pioneer Health Albany services, clinics and programs
Attend conferences, networking events and exhibitions
Assist with webinars, presentations and product demonstrations
Help develop customer success stories, testimonials and promotional materials
Identify opportunities to increase awareness and engagement
Customer Relationship Management
Maintain accurate customer and prospect information
Record customer interactions and sales activities
Monitor customer engagement and follow-up requirements
Assist with reporting on sales activity and promotional outcomes
Continuous Improvement
Develop a strong understanding of organisational products and services
Provide customer feedback to support product and service development
Contribute ideas to improve sales processes, customer engagement and promotional activities
About You
To be successful, you will have:
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Confidence engaging with healthcare professionals, practice managers and business owners
Strong organisational and time management skills
The ability to work independently and manage multiple priorities
A proactive approach to identifying opportunities and following through
Strong attention to detail and record-keeping skills
Sound computer skills, including social media platforms
Desirable
Experience in healthcare, general practice or allied health
Experience promoting products or services
Experience working with software, technology or digital products
Experience using CRM systems or customer databases
Why Join Us?
Flexible hybrid working arrangements
Opportunity to work across healthcare, technology and business development
Be part of a growing and innovative organisation
Genuine autonomy and variety in your work
Supportive and collaborative team environment
Opportunity to make a meaningful impact on healthcare delivery
To Apply
Please email your resume and a brief cover letter outlining your experience and why you would be a great fit for the role to tracey.robinson@pioneerhealth.com.au
For further information, please contact:
Jeni Anning
General Manager
Pioneer Health Albany & Pioneer Health Solutions
www.pioneerhealth.com.au